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Collaboration in project management refers to the process of individuals and teams working together to achieve shared project goals and objectives.
You can usually contact technical support through various channels such as phone, email, live chat, or a dedicated support portal on the company's website.
Remote support allows technical support agents to access your computer or device remotely to diagnose and resolve issues directly. This often requires your permission and a secure connection.
It depends on the company's support policy. Some companies offer 24/7 support, while others may have specific hours of operation.